Hilton Hotels Corp. and Carlson Hotels Worldwide this month became the first major hotel companies to announce online checkin, allowing travelers to register electronically for their rooms in advance ...

There are many things a hotel can do that could potentially be classified as red flags: certain items not being cleaned (like hotel room phones), AC temperatures you can't control, sneaky resort fees, ...

When you ask about the specific location of the room, the clerk becomes personally involved in your room choice—and does not leave it up to whatever the hotel reservations system has assigned you.

Moving swiftly, Felicitas pinched the pillows in half with her forearm so they slid smoothly into the pillowcase. She flung the double-sized mattress up as if it didn’t weigh over 50 pounds and tucked ...

Google announced in its help forums that hotel operators can now enter their check-in and check-out times directly in Google My Business. Then it will display that information to searchers looking for ...