How to investigate a billing charge from Microsoft
When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. If you …
Investigating an unknown charge - Microsoft Q&A
Sep 19, 2025 · You can access it here: Investigate a billing charge from Microsoft If you're still unable to identify the charge, feel free to share the details mentioned earlier, this will help me investigate …
Contact - Microsoft Support
Contact MICROSOFT SUPPORT Payment by MICROSOFT*CANDY CRUSH More help How to investigate a billing charge from Microsoft MICROSOFT SUPPORT When you see unexpected …
investigate an ongoing billing - Microsoft Q&A
Dec 2, 2025 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take: Contact Microsoft 365 …
[Article] How to find the source for unknown charges - Microsoft Q&A
Jul 5, 2025 · Now, Microsoft has made it easy for you to view purchases made using your bank details on the Microsoft & Xbox store. This article will guide you through the process where you can …
How do I cancel a unauthorized charge? - Microsoft Q&A
Dec 16, 2025 · This can help clarify the source of the charge. Cancel Subscription: If you find a subscription that you did not authorize, you can cancel it. You can do this by going to the Microsoft …
How to cancel a charge on my credit card - Microsoft Q&A
Nov 27, 2025 · Canceling Charges: If the charge is from a Microsoft service, you might be able to cancel it through the respective service's management portal. For example, if it’s related to Microsoft 365, …
How to find out more details a charge from Microsoft on my …
2 days ago · I am getting a reoccurring charge from Microsoft monthly billing statement. How do I find out more details about this charge?
How do I request a refund or investigate a charge for Microsoft?
Jul 12, 2025 · How do I request a refund or investigate a charge for Microsoft when I do not have my payment information added onto my account? So, on May 5, 2025 I received an email notice from …
Questionable charges - Microsoft Q&A
Nov 14, 2025 · Check your billing history: If you have access to a billing portal (like the Microsoft Store or Azure), log in and review your recent transactions. Contact support: If you still cannot determine …
Unknown Microsoft 365 charge on my account. - Microsoft Q&A
Jul 16, 2025 · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
What product am I being billed $11.99 / month? - Microsoft Q&A
Aug 10, 2025 · Welcome to Microsoft Q&A. I understand that you're having some confusions about your charge from Microsoft. To investigate about your charge, please go to this link and follow the steps: …
Email Invoice - Microsoft Q&A
Sep 30, 2024 · Alternatively, you can try the workarounds suggested in this link: I have a billing issue and want to speak with a customer service rep - Microsoft Community to connect with a support …
I have a charge on my credit card that I don't know about
Jul 31, 2025 · Mod note: Brought here by a search? Please read the post by Gunasekar N on this page. I have a charge from Microsoft on my credit card that does not show up on my Microsoft account. …
I can not investigate a billing charge because my account dashboard ...
Jul 28, 2025 · I am trying to figured out what my credit card is being billed for but when I go onto my account dashboard there is no manage payments page or anywhere for me to look up and …
investigate a billing charge - Microsoft Q&A
Aug 17, 2025 · I have a charge to my Amex account in the amount of $159.00. I Have no idea what this for. This charge posted on 10/03/2025. I need an response, or I will initiate a chargeback.
Microsoft keeps billing me but I can't figure out why?
Oct 20, 2025 · To investigate about your charge, please go to this link and follow the steps: How to investigate a billing charge from Microsoft For the security and privacy of your account, community …
Payment charge - Microsoft Q&A
Jul 30, 2025 · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how do I get help regarding 2 unauthorized charges on my account …
3 days ago · I had 2 charges for Roblux bundles ($110 ea) paid via my paypal account through MS when I try to "investigate" through the order history tab it is asking what CC it what …
How to investigate a billing charge from Microsoft
Feb 27, 2025 · You should be aware of the billing details and get a refund for an incorrect charge. This is indeed very frustrating, I truly understand how you're feeling at this time. This matter really needs to …
I am being charged for a subscription I don’t have on my account. I ...
Jun 22, 2025 · I have seen a charge in my bank account billed for Microsoft business account. I don’t have any active subscriptions so don’t know how I’m being charged for it. Maybe someone else is …
How to find my unauthorized charges on my account and what the charges …
Oct 9, 2025 · Is there any way to see or find these charges through the Microsoft website? Side note I have already gone through all Microsoft Support branches and called all of their support numbers …
How to investigate a billing charge from Microsoft?
Dec 14, 2022 · Learn how to find your invoice or billing statement for a Microsoft business subscription in the Microsoft 365 admin center. Understand your invoice for your Microsoft MCA billing account …
I received a charge of $106.00 yesterday and don’t know how or why.
Sep 5, 2024 · Approximately one day ago I noticed a charge on my checking account for $106.00 from Microsoft. , I don’t understand why. Can someone please inform me ?